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Customer Service Representative

Position is responsible for consulting with Potential Adopters of animals consistent with IndyHumane policies and procedures while upholding the IndyHumane mission. Primary focus will be on the preapproval applications or general adoption applications and finalizing adoption paperwork. Position is accountable for accurate paperwork and record-keeping for all pet adoptions. As part of the Customer Service and Adoptions Team, you must interact with patrons, coworkers, community service workers, and volunteers professionally and with exceptional Customer Service skills. Other tasks include, but are not limited to, owner surrender & animal intake, post-adopt follow up, building our retail sales, microchip investigation, and lost & found reporting. Based on job requirements, you must be able to multi-task in a manner to be able to best serve our patrons and our animals. Your communication skills should extend from in-person interaction to electronic mediums (ie phone calls, emailing, scheduling systems.) Position must believe in the IndyHumane mission: to improve animal welfare in central Indiana while serving the Indianapolis community. Position must be able to communicate and be knowledgeable of municipal laws and ordinances and fundraising aspects of IndyHumane. Position is expected to work safely and professionally with the primary goal of doing what is in the best interest of the animals in our care.

Compensation: $16.50/ hour

View a full description for the position: Customer Service Representative

To apply email Cover Letter and Resume to:


Shelter Veterinary Technician/Assistant

The Shelter Veterinary Technician/Assistant is responsible for assisting our veterinarians in shelter medicine duties including performing physical examinations, heartworm and FIV/FeLV tests, preparing vaccines, restraint and administering heartworm prevention, flea prevention and deworming. Receiving intake appointments and educating the public in a manner that is conducive to accomplishing the organization goals through professional and respectful conversations with patrons. Good client and peer communications skills, ability to work within a team to accomplish daily tasks and punctuality are a must.

View a full description for the position: Shelter Veterinary Technician/Assistant

To apply email Cover Letter and Resume to:


Shelter Admissions Coordinator

The Admissions Coordinator is responsible for intake appointments, including both surrenders and transports. They are also responsible for providing patrons and the public with advice and education in support of IndyHumane’s goals and mission. The ability to maintain professionalism, excellent communication skills, ability to work with a team to accomplish daily tasks and punctuality are essential for success in this position.

View a full description for the position: Shelter Admissions Coordinator

To apply email Cover Letter and Resume to:

Surgery Assistant/Technician at Downtown Clinic

Responsible for assisting in spay/neuter surgery providing check-in/check-out, prep, recovery, and husbandry support/assistance.  Will work with veterinarian to provide wellness services for vaccination clinic patients.

Hours: 7a-5p Tuesday-Friday with an occasional weekend day

Starting pay is $16-$17 with an increase after the successful completion of a 90-day probationary period

View a full description for the position: Surgery Assistant or Technician

To apply email Cover Letter and Resume to: